Testing Telework on a Large Scale

Good Practice

Sustainability

Testing Telework on a Large Scale

Adapting working conditions to external events that impact the work environment.

Lille Metropolitan Area

France

Local policy

POLICY OBJECTIVE

Better reconciliation of personal and professional life
Support for change
Willingness to set an example
Decongest urban spaces and participate in development of the area

CONTEXT

This project is part of the promotion of of teleworking in the Lille metropolitan area to limit employee travel and to enable workers to better balance their personal and professional time.

POLICY DESCRIPTION

The telework experiment within the establishment has made it possible to prepare the roll-out of this form of work.

The experiment steering committee decided to test potentially difficult situations: complete services via telework, complete hierarchical chain, jobs which could not be teleworked (switchboard operator, ecoguard), all categories of jobs. The experiment lasted one year and involved 150 people.

KEY ASPECTS

Openness to a wide range of professions and profiles
Possibility of working with a personal computer
Choice of locations between home and third places
Discussion groups between teleworkers
Methodology:
Selection of a large panel
Mandatory training for staff and their managers
Ongoing evaluation (surveys, questionnaires, focus groups, psychological interviews, guides, etc.)
Creation of a technical committee and a steering committee

RESULTS

Deployment was endorsed by a vote held in 2022 at the end of the experiment involving nearly 1,700 teleworkers (70% of teleworkable posts) and an adjustment of the modalities (two days a week, fixed price, telework allowance, etc.).

It had almost no cost.

Policy's Website

François

Lascaux

Project Manager of the Time Office

bureaudestemps@lillemetropole.fr

Good Practice