Good Practice

NO CALLEM — We Won’t Keep Quiet

Protocol to prevent, detect and manage sexual assaults and harassment at music festivals, venues, and concert halls.

Barcelona City Council
Spain
Local policy

POLICY OBJECTIVE

  • Detect uncomfortable situations, sexual harassment, and sexist aggressions in affiliated spaces.
  • Assist victims when aggressions occur.
  • Train staff of affiliated spaces to take active roles to stop sexist violence.
  • Hold nightlife venues and festivals adhering to “No Callem” protocol jointly responsible for preventing sexual harassment and sexist aggressions.
  • Promote entertainment geared towards gender equality and sexual and gender diversity.

CONTEXT

The impulse was to promote equality-oriented nighttime entertainment in support of women and the LGBTQ+ community. The collaboration and sensitivity of the city’s entertainment venues have been crucial.

POLICY DESCRIPTION

In 2018 the Barcelona City Council launched “No Callem”, a protocol to address gender-based violence (GBV), particularly sexual and LGBTQI-phobic violence, in nighttime entertainment spaces.

Nightlife venues, including concert halls, bars, music bars and festivals, are spaces to meet and socialize that often become the scenes of behaviours preventing free and universal enjoyment. In this way, sexual violence, or the threat of it, is one of the primary ways that equal access to public spaces is restricted.

When entertainment venues sign the collaborative agreement, they commit to implement the “No Callem” protocol, including by sensitizing and training staff on what constitutes sexual harassment and assault and how to respond to such incidents.

KEY ASPECTS

  • Entertainment oriented to equality, particularly for women and individuals with non-binary identities.
  • Expands people’s freedom and alleviating unequal and discriminatory treatment still occurring in many private entertainment spaces.
  • Makes the leisure offering at affiliated spaces safer and higher quality, which can make a public sensitized to GBV more likely to choose them.

RESULTS

Today, roughly 40 affiliated spaces provide their public with this service, a draw for their entertainment offer. Public acceptance of the protocol is high and reception is positive.

Montserrat

Juanpere Ferré

Department for the Prevention of Gender-Based Violence. Services for Feminism and LGBTQ+

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