Closer to Citizens: Anti-Heat and Loneliness Plan
One of the key objectives is to strengthen, particularly in summer months, existing year-round social and home policy assistance for people assisted by the Social Services of the Municipality of Milan. It aims to extend aid activities to a wider range of citizens who, in summer, face increased challenges obtaining support from family members and caregivers. It also seeks to integrate Social Services Access Points to make it easier for fragile citizens and their families to be attended and oriented to services and resources in the area. It strives to offer short and emergency interventions and to support work-life balance for families of elderly citizens and of people with disabilities and/or in situations of fragility. It aims to organise a communication system for monitoring weather conditions to help prevent the effects of heat waves, and to draw up a list of referrals to competent health authorities (ATS) to define individuals’ degree of frailty and health risks.