Good Practice
High Performance Bus Network — Exprés.Cat
Introducing new services to match surface area public transport supply with public demand.
POLICY OBJECTIVE
In 2012, a new bus service was introduced — a brand-new rapid transit system (BRT) named expres.cat.
CONTEXT
In the last ten years, demand for intercity bus transport in Catalonia has grown 57%. In 2012, the regional bus network already comprised more than 700 lines with 53.1 million trips per year
POLICY DESCRIPTION
Expres.cat lines have been designed to connect large and medium-sized cities with Catalonia’s four main centres – Barcelona (19 lines), Girona (7 lines), Tarragona (7 lines), and Lleida (7 lines).
KEY ASPECTS
- High frequency during peak hours, and new direct bus services.
- High and competitive commercial speeds: high-occupancy vehicle (HOV) bus lanes, priority at traffic intersections, etc.
- Real-time information: bus stops with real-time dynamic information panels, as well as information on board.
- New lines incorporated into the integrated fare system.
- Improved intermodality with other modes of transport using 100% accessible vehicles.
- More sustainable, comfortable and biodiesel-powered vehicles, with added value services such as Wi-Fi and free newspapers.
- New image: expres.cat is promoted with a new corporate image to enhance visibility among users and facilitate rapid identification.
- Network financed through a public-private partnership (PPP). Buses funded by operators (66%) and government (33%); brand image managed by operators, and real-time info system by government.
RESULTS
41 of 43 planned lines have been implemented, with an increase in supply from 5 September 2022.
Network assessment to date confirms that quality matters: riders have increased on all lines in service, and respondents in satisfaction surveys give an average score of more than 8 out of 10.